As a consumer and an online visitor to our site, we at airconadvisory.com are dedicated to safeguarding your privacy. The data we gather on you helps us to maximise the services we offer you. We value the privacy and confidentiality of the data you give us and follow the Australian Privacy Principles. Read our privacy policy below closely.
During your use of our products and services or visits to our website, we could gather the following information about you: name, company name, email address, phone number, credit card information, billing address, geographic location, IP address, survey responses, support enquiries, blog comments and social media handles (together "Personal Data").
Our services are not aimed at people under 18 and we do not intentionally gather Personal Data from anyone under 18. Should we learn that a child under 18 has given us Personal Data, we will remove that data as fast as possible. Should you be the parent or guardian of a kid and think they have given us Personal Data without your permission, please get in touch with us.
Your Personal Data can be reviewed, corrected, updated, or deleted by either logging into your account and making the changes yourself or contacting us directly to do so.
We use the data we gather to provide our services to you, including: communicating with you, offering technical support, informing you of updates and offers, sharing helpful material, assessing customer satisfaction, diagnosing issues and giving you a tailored website experience.
You will only receive marketing communications if you have requested or subscribed to them. Unsubscribing or contacting us will allow you to choose out of our marketing communications at any moment; your request will be processed right away.
We also utilise the data we gather in aggregated and anonymised forms to enhance our services, including: managing our website, generating reports and analytics, promoting our products and services, determining user needs and supporting the fulfilment of customer needs generally.
Any information you decide to make publicly accessible—including blog comments and testimonials on our website—will be visible to others. Should you later delete this data, copies could still be seen on cached and archived pages of other websites or if people have saved or copied the data.
While your Personal Data is in our possession or control, we will use all reasonable means to safeguard its confidentiality. All data we get from you is kept on our safe servers shielded from unauthorised access or use. Before transmission, credit card data is encrypted; we do not keep it on our servers.
We might move information we gather about you, including Personal Data, across borders for storage and processing in nations other than Australia to help us provide our services. Your Personal Data will only be transferred to countries outside Australia with sufficient privacy protections.
We keep your personal data for as long as required to serve you and as otherwise required to meet our legal responsibilities, settle conflicts, and carry out our contracts.
Should our security be compromised and your Personal Data at risk, we will quickly inform you under relevant legislation.
A cookie is a tiny file put in your web browser that gathers data on your web browsing activity. Cookies let a website customise its setup to fit your requirements and choices. Cookies do not retrieve data kept on your computer or any Personal Data—e.g., name, address, email address or phone number. Most web browsers automatically accept cookies, but you can decide to decline them by modifying your browser settings. This might, therefore, stop you from fully utilising our site.
Cookies on our website help us offer a better website visitor experience by allowing us to track traffic, enable social media sharing and liking features, and so forth. Cookies and pixels could also be used to deliver appropriate advertisements to website visitors via third-party services like Google Adwords and Facebook Ads. These advertisements could show up on this site or other sites you frequent.
We do not and will not trade in Personal Data or any consumer information.
Your Personal Data information is only shared with third party suppliers when required by law, for goods or services you have bought, for payment processing or to safeguard our copyright, trademarks and other legal rights. We would only share your Personal Data with a service provider to the degree that party has agreed to follow our privacy standards as outlined in this privacy policy and in line with relevant law. Our agreements with outside parties forbid them from using any of your Personal Data for any reason other than that for which it was shared.
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of airconadvisory.com, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at admin@airconadvisory.com and we will respond within 48 hours.